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Documentation · Troubleshooting

Start with identity, health, and status.

Most problems become specific when you confirm the surface, credential type, domain health, and latest message state.

Access is denied

Confirm whether the credential belongs to a dashboard identity or a mailbox, then use Login or Webmail accordingly.

A domain is not active

Compare every expected DNS record with the published type, host, and value, then account for propagation.

A message stays queued

Review service health and activity. In local development, outgoing internet mail is intentionally captured by Mailpit.

Next step

Create the first mailbox at no cost.

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